FREQUENTLY ASKED QUESTIONS
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What is the experience like?
A full symphony orchestra will perform the complete score live while the entire film is projected on a massive 40-foot HD screen. It is truly a see-it-to-believe it experience that you will never forget.
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When are you coming to my city?
You can search by entering the country, state, city, or venue in the Keyword Search box on the Tickets page.
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Why don't I see any search results for my city?
This means that we have not scheduled any shows yet for this specific location. However, that does not mean we aren’t working on it! Follow us on social media or subscribe to our newsletter to get updates on when we book new shows.
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How long is the show?
It depends on the length of the movie. With a 20 minute intermission, it takes about 3 hours. Visit the ticketing page or contact your local presenter for specific details.
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How much are tickets?
The ticket price varies from city to city. Please contact your local presenter or box office for pricing.
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What if I need a refund?
Contact your point of purchase or local presenter for any refunds or exchanges.
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Will there be subtitles?
There are subtitles on all of our shows. The languages of the subtitles vary from region to region, and special arrangements may apply. Contact your local presenter for specific information regarding the exhibition of the film in concert.
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Can I wear a costume?
Yes! Costumes are encouraged. Please visit your venue’s webpage for details regarding any attire restrictions.
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Is merchandise available?
Yes! We have moved all of our merchandise to an online store here.
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Where can I buy a program?
Please visit our online store to buy programs. We have two versions: a First Edition and now newer hardback Second Edition!